CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth.
Been a certified Customer Relationship Manager gives you one step ahead. Enroll Now
Project Management Professional
Government, commercial and other organizations employ PMP certified project managers in an attempt to improve the success rate of projects in all areas of knowledge, by applying a standardized and evolving set of project management principles. In this course, you will learn what project entails and its management. Enroll for this course now to get Certified as Project Management Professional.
Human Resource Management is a subdiscipline of Business & Management studies. HRM is an essential part of any business and deals with recruiting the right people for the right positions, as well as managing and offering guidance for employees during their stay in a company. As a future Human Resource Manager, it will be your job to make sure that the people you hire stay happy, motivated, continue to develop and advance professionally in the roles that fit them. Enroll Now